Microsoft are excited to introduce you to new services and features for Microsoft Dynamics CRM. Here is what we have launched:Microsoft Dynamics CRM – Delivering powerful features to help customer service teams earn loyalty, drive resolution, and delight customers.
Microsoft Social Listening – Launched to allow people across an organization tap into the social conversation.
Microsoft Dynamics Marketing – Launched on 30th May to help marketers engage customers, build sales pipelines, and demonstrate impact.
What is included with this wave of releases? See the chart below.